Success metrics
Request count
22,755
Tracked events
5
Success metrics
3
Resolution rate
62.00%
Resolution rate
Ratio
Primary
62.00%1 event
Resolved + helpful (70/30)
Ratio
60.05%2 events
Cost per resolution
Value
0.037 USDwhole period
Tracked events
5 live · auto-discovered from your SDK
| Event | Occurrence rate | Success metrics | Status | Manage |
|---|---|---|---|---|
Resolvedconversation_resolved | 62.0% | Resolution rate · 100%Resolved + helpful (70/30) · 70%Cost per resolution | Live | |
Helpful answeranswer_helpful | 55.5% | Resolved + helpful (70/30) · 30% | Live | |
Checkout completedcheckout_completed | 49.0% | not in any success metric | Live |
Hiding an event removes it only from event pickers while the SDK continues recording it.