Success metrics
Calls
16,406
Tracked events
5
Success metrics
3
Resolution score
62.05%
Resolution score
Ratio
Primary
62.05%2 events
Helpful answer rate
Ratio
57.50%1 event
Cost per resolution
Value
0.04 USDwhole period
Tracked events
5 live · auto-discovered from your SDK
| Event | Occurrence rate | Success metrics | Status | Manage |
|---|---|---|---|---|
Resolvedconversation_resolved | 64.0% | Resolution score · 70%Cost per resolution | Live | |
Helpful answeranswer_helpful | 57.5% | Resolution score · 30%Helpful answer rate · 100% | Live | |
Checkout completedcheckout_completed | 51.0% | not in any success metric | Live |
Hiding an event removes it only from event pickers while the SDK continues recording it.